Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox crashes

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por FredMcD

more options

I'm not sure if i had too many windows up at once, but mozilla firefox stopped responding and froze competely, im just trying to close it to be able to reopen it and look into the history of a website to log into, but a blurry screen pops up when i try to open firefox and the blurry screen does nothing, nothing loads, just stays a stuck blurry screen

I'm not sure if i had too many windows up at once, but mozilla firefox stopped responding and froze competely, im just trying to close it to be able to reopen it and look into the history of a website to log into, but a blurry screen pops up when i try to open firefox and the blurry screen does nothing, nothing loads, just stays a stuck blurry screen

Todas as respostas (1)

more options

iacchusbromios said

a blurry screen pops up when i try to open firefox

What do you mean by this?

What is your computer system and Firefox?


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia