Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Thunderbird vanished from my computer after prompting to update 24/02/16. Where did it go? Will I still be able to access my locally stored emails?

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta por Matt

more options

My Mozilla thunderbird has automatic updates turned on. It is running on Windows 10. This evening I was propted for a thunderbird update, I clicked "ok" or the equivalent and then all dialog boxes vanished - clicking on the icon resulted in a warning saying the application no longer existed. The programme still appears in my "Programs and Features" list and the Mozilla Thunderbird is there in the C drive, but with no .exe.

I can obviously re-install thunderbird - but what caused this and what will happen to my locally stored emails?

My Mozilla thunderbird has automatic updates turned on. It is running on Windows 10. This evening I was propted for a thunderbird update, I clicked "ok" or the equivalent and then all dialog boxes vanished - clicking on the icon resulted in a warning saying the application no longer existed. The programme still appears in my "Programs and Features" list and the Mozilla Thunderbird is there in the C drive, but with no .exe. I can obviously re-install thunderbird - but what caused this and what will happen to my locally stored emails?

Todas as respostas (1)

more options

a reinstall is really your only option. Get a copy here getthunderbird.com

Changes to the program do not affect the profile data in any way.