Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Have windows 7 can't download Firefox setup Stub 44.0.2 exe

more options

I uninstalled my current version of Firefox (probably a mistake) and tried to reinstall. Message I get is:

"Firefox Setup Stub 44.0.2.exe couldn't be downloaded"

Help......

I uninstalled my current version of Firefox (probably a mistake) and tried to reinstall. Message I get is: "Firefox Setup Stub 44.0.2.exe couldn't be downloaded" Help......

Todas as respostas (5)

more options

Hello

You can visit getfirefox.com to download a new version of Firefox. (Or you can download it from here.)

more options

You can find the full version of the current Firefox release (44.0.2) in all languages and all operating systems here:

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

more options

I worked around the security issue and was able to load a new version of Firefox. Unfortunately I have the same problem which led me to delete it in the first place. Firefox hangs right after the first window comes up. The only way to go to another page is to use the search function and then click on the results. Will not go to page when you type in www.xxx.com.

Continues to look for tabs from previous sessions. How do I get rid of this and get back to a clean version of Firefox?????

more options

Are you using custom settings and for instance clearing History when you close ?

That's rather a long shot, but if you are doing; you may be hitting a known bug in Fx44. Try creating an additional new profile and use that temporarily as a test.

  • Does that resolve the issue ?

If it does the simplest work around for now is to not clear history automatically, but to do it manually instead.

See

more options

A non-working address bar might be caused by an add-on that is no longer compatible with Firefox.

A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.

In the new profile, you can also turn off unnecessary plugins using the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right, switch nonessential plugins -- plugins you don't expect to use for the next 48 hours -- to "Never Activate".

That should give you a clearer picture of whether Firefox can run on your system with a clean profile or whether there is a more fundamental incompatibility.