Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Most of the times when I browse shopping websites, firefox crashes

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por cor-el

more options

Whenever I try to open shopping websites such as Nike and Underarmor and try to customize my shoes The firefox crashes. Whenever I try to check the 360-degree video of any shoe product, the firefox crashes These days Mozilla is not able to handle many tabs. and some of the websites even though they are not blocked gets crashed (this may be website issue) Can someone resolve the issue

Whenever I try to open shopping websites such as Nike and Underarmor and try to customize my shoes The firefox crashes. Whenever I try to check the 360-degree video of any shoe product, the firefox crashes These days Mozilla is not able to handle many tabs. and some of the websites even though they are not blocked gets crashed (this may be website issue) Can someone resolve the issue

Todas as respostas (2)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options

You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:

See also: