When I open Firefox, it doesn't work properly.
Hello. After an update for Firefox was installed, it never works. All I get is a blank page and it won't go to any of my bookmarks or addresses that I enter and all of my add ons are gone and the settings page won't open.
Todas as respostas (3)
Try to start Firefox in Safe Mode to see if that works.
- Windows: hold down the Shift key while starting Firefox
- Mac: hold down the Options key while starting Firefox
It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.
See:
I tried refreshing Firefox and that worked, but I still had the same problem after I tried to start it normally. I tried starting Firefox in safe mode, that worked, but the same thing happened when I tried to start it normally after starting it in safe mode. I attached a photo of what Firefox looks like when I start it normally.
If it works in Safe Mode and in normal mode with all extensions ("3-bar" menu button/Tools > Add-ons > Extensions) disabled then try to find which extension is causing the problem by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via *"3-bar" menu button > Exit (Power button)
- Windows: File > Exit
- Mac: Firefox > Quit Firefox
- Linux: File > Quit
You can try to disable hardware acceleration in Firefox.
- Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
See also: