Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

I have enabled Silverlight, but keep getting a message that it is disabled

mercenary415
mercenary415
more options

I keep getting this message: The Silverlight plugin is disabled in Mozilla Firefox

To continue using the Silverlight portal in Firefox enable the plugin in the browser options or select the Activate Silverlight link below. You can also use Internet Explorer, or click here to access the non-Silverlight portal using Firefox.

However as you can see in attached photo, Silverlight is enabled. My Silverlight plug is up to date as well.

I keep getting this message: The Silverlight plugin is disabled in Mozilla Firefox To continue using the Silverlight portal in Firefox enable the plugin in the browser options or select the Activate Silverlight link below. You can also use Internet Explorer, or click here to access the non-Silverlight portal using Firefox. However as you can see in attached photo, Silverlight is enabled. My Silverlight plug is up to date as well.

Todas as respostas (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Unfortunately, the image did not attach. You can attach it to a reply to yourself using the Browse button below the text box. Please cut out or blur any sensitive information in the image.

https://support.mozilla.org/questions/1115604#question-reply

If Silverlight is set to Ask to Activate, then you can use the plugin notification icon on the address bar (looks like a dark gray Lego block to the left of the address) to give the specific site permission to use it. Then try reloading the page so it can re-detect the plugin.