Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Can not refresh by any means other than back/forward buttons.

  • 2 respostas
  • 3 têm este problema
  • 24 visualizações
  • Última resposta por Alhanalem

more options

I'm not certain exactly when this started happening, but I can not refresh pages by using F5, ctrl-F5, or the refresh button in the address bar. The only thing I can do is enter the URL in a new tab, or click back then forward again. When I refresh by any of the mentioned methods, absolutely nothing happens, it doesn't even attempt to refresh. There is no network activity or visual indicators of a loading process or anything else.

I'm not certain exactly when this started happening, but I can not refresh pages by using F5, ctrl-F5, or the refresh button in the address bar. The only thing I can do is enter the URL in a new tab, or click back then forward again. When I refresh by any of the mentioned methods, absolutely nothing happens, it doesn't even attempt to refresh. There is no network activity or visual indicators of a loading process or anything else.

Solução escolhida

This issue can be caused by the IE Tab extension that shows in the System Detail list next to the question.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
Ler esta resposta no contexto 👍 1

Todas as respostas (2)

more options

Solução escolhida

This issue can be caused by the IE Tab extension that shows in the System Detail list next to the question.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

IE Tab indeed appears to have been causing the problem, as disabling it returned things to normal. Thanks!