Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

"move to" a folder does not show up in the folder.

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta por Matt

more options

Call the destination folder "A". Moving an email from the inbox to A does not show up in A. If I try again I am told that the operation is in progress - 5, 10 minutes later it is still in progress. There is no problem moving the same email from the inbox to folders B, C, etc. In addition most, but not all, of my earlier contents in folder A have disappeared.

Call the destination folder "A". Moving an email from the inbox to A does not show up in A. If I try again I am told that the operation is in progress - 5, 10 minutes later it is still in progress. There is no problem moving the same email from the inbox to folders B, C, etc. In addition most, but not all, of my earlier contents in folder A have disappeared.

Todas as respostas (1)

more options

sounds to me like A is corrupt. copy out of it everything you can and then right click it and compact. This will clear the corruption, and in the process delete probably everything in the folder.

If that does not work, it may bee that the disk location that the file occupies is actually the issue. Delete the folder from Thunderbird. (removing a disk file which this does should not result in error as it does not access the actual file.)

Use Windows tools to scan the disk for errors (will require a reboot and take a long time. It is finds errors I have seen them take hours. Overnight is a good time)

Reopen Thunderbird and recreate your folder.