Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

How do I stop deleted messages reappearing in the inbox?

  • 4 respostas
  • 1 tem este problema
  • 7 visualizações
  • Última resposta por ghether

more options

Deleted messages reappear in my inbox, they show the original date and are in chronlogical order. They are now appearing twice. I have tried 'Cannot delete messages' article which recomends deleting the 'trash' folders and I have tried deleting all the .msf files from the profile folder. Any other suggestions? Should I try deleting the 'inbox' folders? Thanks!

Deleted messages reappear in my inbox, they show the original date and are in chronlogical order. They are now appearing twice. I have tried 'Cannot delete messages' article which recomends deleting the 'trash' folders and I have tried deleting all the .msf files from the profile folder. Any other suggestions? Should I try deleting the 'inbox' folders? Thanks!

Todas as respostas (4)

more options

If deleted messages are reappearing then it is likely you have a corrupted Inbox.

Please do the following:

  • Move all good wanted emails out of Inbox into other suitable fodlers for storage and organising.
  • Delete all unwanted messages.

When Inbox is completely empty:

  • right click on 'Inbox' folder and select: 'Compact'

Recommend you also: right click on 'Junk' folder and select: 'Empty Junk' right click on 'Junk' folder and select: 'Compact'

One of the most common reasons for getting a corrupted file would be due to a lack of compacting. Normally, you do not need to empty the Inox prior to compacting, but if you ever suspect something a miss with that folder, then it is a wise precaution to move the good emails first.

Please read info on Compacting, what it does and why it is important:

more options

Hi, thank you. I should have also said that I had tried emptying and compacting the folders, also tried the 'repair folder'. The problem started as soon as I set up this email account so history-wise there was not a lot of emails in the entire system! Any other suggestions?

more options

is this an outlook, hotmail, live ,msn mail account?

more options

I am not sure, it is a pop account and the server name is mailserver.mpxam.com.