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My reply, reply all and other useful buttons are missing from my mail toolbar; they do not show up in the customize toolbar window, either.

  • 8 respostas
  • 5 têm este problema
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  • Última resposta por olypop

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I have tried to add these buttons from the customize toolbar window, but there are not there to add. The only things available to add when I try to customize the mail toolbar are "Separator," "Flexible Space," "Space," "Go To Today," "Print," and "Find Events." Restoring default set also doesn't work. I have also tried quitting and restarting Thunderbird, and quitting and restarting my computer.

Using Thunderbird 45.6.0 with OSX Yosemite 10.10.5.

I have tried to add these buttons from the customize toolbar window, but there are not there to add. The only things available to add when I try to customize the mail toolbar are "Separator," "Flexible Space," "Space," "Go To Today," "Print," and "Find Events." Restoring default set also doesn't work. I have also tried quitting and restarting Thunderbird, and quitting and restarting my computer. Using Thunderbird 45.6.0 with OSX Yosemite 10.10.5.

Todas as respostas (8)

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Oh, I give up. I'm deleting Thunderbird and moving on...

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Sounds like you were trying to add them from the wrong customization pane.

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Well, no other customization pane seems to be available. When I hit "customize" on the mail toolbar, I get a customization pane as described above.

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This is what the customization pane looks like when I try to customize the mail toolbar.

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This is what it the available toolbar looks like. No reply. No reply all. No delete.

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You have no message header at all. So I really have no idea how you can customize the message toolbar that should be in it.

I also do not see the menu system which is a given on OSX. If that just cropped or simply missing as well.

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations.

How did it go?

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Just for comparison, here is the default customization pane in a message reading tab, as seen in Windows with Thunderbird in Safe Mode.

Note that the items you mentioned are more appropriate to a Calendar window, and you had none of the mail specific tools that I see.

It does feel that you have been shown the wrong customization pane. In fact, I see the same sub-set as you describe if I specifically try to customize a Calendar tab.

I don't often suggest it, but in this case a full re-install of Thunderbird might be a useful procedure.

Modificado por Zenos a

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OK, so restarting in safe mode (and choosing the options that disabled all add-ons and restored all default settings) worked, thank god (or thank Matt, rather).

Although, weirdly, when I tried to do that from the help menu while Thunderbird was running, the option to "restart with add-ons disabled" was greyed out and unavailable. I had to quit Thunderbird and re-open it while holding the option key down. But that worked.

I have no idea how this happened--it's not like I recently added any bells or whistles to Thunderbird, or did any customization.

Thanks, all!