Radio buttons don't work on some sites, started recently
Two travel sites I use regularly have radio buttons for various functions while searching trips. Just recently the buttons to "see details" and other options don't work while in the sites. I can go to the sites using IE and they work just fine.
I have checked all my options and don't see anything that might cause this problem.
Todas as respostas (5)
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.
It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that has effect.
I couldn't temporarily disable the security software so I had to uninstall it.
Re-booting in safe mode w/network support, using f-8 key had no effect when I went back to the site
I went through FredMcD's procedure and did as instructed all the way to the about:preferences#advanced, in the general section Use Hardware Acceleration was already off. Back at the website the buttons still did not function
Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?
Is that radio element selected if you check that in the built-in Inspector via the right-click context menu (Inspect Element)?