Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Lost my old e-mail (local folder) and address book

  • 1 resposta
  • 1 tem este problema
  • 9 visualizações
  • Última resposta por user1121639

more options

In switching from an old computer to a new computer, I have lost all of my old e-mail and my address book. Prior to decommissioning my old computer, I backed up a folder named Mozilla Thunderbird that was in Program Files on my C: drive to an external hard drive. Now that I have fired up the new computer and downloaded the newest version of Mozilla Thunderbird, I see that I seem to have made a critical mistake because I cannot find my old e-mail or address book anywhere in that old Mozilla Thunderbird folder that I backed up. In the folder that I backed up, there is a sub-folder named "Defaults", and in that there is a "Profile" and "Pref" sub-folder, but the Profile folder is empty and the Pref folder only has 1kb java script file that doesn't appear to be relevant. Is there something else I should be looking for somewhere else? What should I have backed up from my old computer? Where would it have been situated?

In switching from an old computer to a new computer, I have lost all of my old e-mail and my address book. Prior to decommissioning my old computer, I backed up a folder named Mozilla Thunderbird that was in Program Files on my C: drive to an external hard drive. Now that I have fired up the new computer and downloaded the newest version of Mozilla Thunderbird, I see that I seem to have made a critical mistake because I cannot find my old e-mail or address book anywhere in that old Mozilla Thunderbird folder that I backed up. In the folder that I backed up, there is a sub-folder named "Defaults", and in that there is a "Profile" and "Pref" sub-folder, but the Profile folder is empty and the Pref folder only has 1kb java script file that doesn't appear to be relevant. Is there something else I should be looking for somewhere else? What should I have backed up from my old computer? Where would it have been situated?

Todas as respostas (1)

more options

Thunderbird stores all personal data such as messages, address books and configuration settings in an OS folder called the Profile. This folder is separate from the installation of Thunderbird.

For more information about Thunderbird Profiles and where to find them: Profiles - Where Thunderbird stores your messages and other user data Profile folder - Thunderbird