Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

How can I re install FF ver 53 without upgrade. It will not do it

  • 2 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por sylg

more options

FF upgraded to v 5.5.01 and now my Trusteer Rapport is not working and will not work with this version. I have tried to uninstall and reinstall the v 53 but it always installs the latest version. How can I install without upgrade? I have selected no updates in tools but that is too late now.

FF upgraded to v 5.5.01 and now my Trusteer Rapport is not working and will not work with this version. I have tried to uninstall and reinstall the v 53 but it always installs the latest version. How can I install without upgrade? I have selected no updates in tools but that is too late now.

Solução escolhida

Hi, unfortunately Trusteer is often slow to accommodate the latest version of Firefox, but it looks as if it should work now.

http://www.trusteer.com/support/supported-platforms

Details of new Firefox versions are available well in advance - https://wiki.mozilla.org/RapidRelease/Calendar

Unless your bank insists, you don't of course have to use it, but that's a matter of personal choice.

After v55, installing an old version can cause problems, so IT IS NOT RECOMMENDED. Please see the WARNING on this page - Install an older version of Firefox

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Ler esta resposta no contexto 👍 1

Todas as respostas (2)

more options

Solução escolhida

Hi, unfortunately Trusteer is often slow to accommodate the latest version of Firefox, but it looks as if it should work now.

http://www.trusteer.com/support/supported-platforms

Details of new Firefox versions are available well in advance - https://wiki.mozilla.org/RapidRelease/Calendar

Unless your bank insists, you don't of course have to use it, but that's a matter of personal choice.

After v55, installing an old version can cause problems, so IT IS NOT RECOMMENDED. Please see the WARNING on this page - Install an older version of Firefox

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

Apparently it is working now. The Trusteer icon has moved from the address bar to the end of that row. When I click on the bank, the green icon lights up, When I access a non secure site, the green icon goes gray. I guess that is a fix. Thank you.