Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

false notifications of new emails

  • 3 respostas
  • 1 tem este problema
  • 13 visualizações
  • Última resposta por losolkowski

more options

I have four email accounts set up on Thunderbird. One of them constantly gives me notifications of new mail when there are no new mails in the inbox. If I check the inbox for that account, the notification is cleared, but it returns within a few minutes. The other three accounts work normally, giving a notification only when new email appears in the inbox.

I have four email accounts set up on Thunderbird. One of them constantly gives me notifications of new mail when there are no new mails in the inbox. If I check the inbox for that account, the notification is cleared, but it returns within a few minutes. The other three accounts work normally, giving a notification only when new email appears in the inbox.

Todas as respostas (3)

more options

Do you perhaps have messages being filed automatically, perhaps to Junk or Spam? I see transient reports of incoming which is immediately moved to a folder by a filter.

more options

Yes, I do, but I'm getting notifications with no incoming email in any folder or other account. I did notice, however, that there was something funky with the outgoing server setting for that account. It showed an empty field, and the pull-down didn't have all of the choices. I switched to the Outgoing Server (SMTP) entry in the overall account settings, and everything looked OK. When I went back to the settings for the problem account, the correct choice now appeared in the Outgoing Server (SMTP) field, and the notification problems seem to have disappeared.

more options

Unfortunately, the problem is still there. I just received a notification of a new email on the problem account, checked the inbox and all other accounts and folders, and there's nothing new there. Checking the inbox cleared the notification, but it just came back again. This is annoying.