Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox crashes

  • 1 resposta
  • 3 têm este problema
  • 61 visualizações
  • Última resposta por FredMcD

more options

Report ID Date Crashed 0090f823-6ed6-4827-ba50-432e7cfc8ca7 12/17/2017 3:59 PM bf8ad58b-cc60-4a29-9a53-1577ced15657 12/15/2017 12:46 PM 2587d12e-d03c-44c3-a107-41f24afdf1ef 12/14/2017 11:07 PM 80bcedec-e119-40f9-94af-3c9caf8d2b74 12/14/2017 11:54 AM 909a4a5a-c7f7-4e36-b567-04c597359fbc 12/14/2017 10:40 AM dad958b7-ee6a-491e-97be-7bc4d33ae7fc 12/10/2017 6:59 PM 71459543-61ec-4730-a8c3-66847439ff4d 12/8/2017 8:46 PM 6a58222d-c1fe-46ab-bc55-85e7a579859a 12/5/2017 7:31 PM acbc8a2e-5e2a-4981-aa6a-9d464267fa9f 12/2/2017 10:23 PM cbb063d3-2f5c-4226-8676-0343ce9bb98e 11/30/2017 10:48 AM d0954c81-bb58-4e04-8318-0def6600b7e9 11/29/2017 2:04 PM 15736628-2ae3-4616-bc7c-d7a3442b5be6 11/29/2017 1:48 PM 043ce003-ac38-4ac0-bdfd-402d894d7533 11/29/2017 1:43 PM 5e3d9af9-ca0d-4a5b-aefa-ce3f7fb732d5 11/28/2017 10:42 AM 62d71d60-4a4c-43bb-ba7b-e1b54f8faa08 11/27/2017 5:04 PM 45e0aab4-345c-454f-b47c-8a8ddc10e164 11/23/2017 12:11 PM 166301be-10c7-4ce9-a21e-48047759c17b 11/22/2017 7:57 PM 59b8dc43-cc32-40e2-b17c-ff80d6b2a07c 11/22/2017 7:57 PM 221bad99-ea99-49f5-89a8-c64ed35c1797 11/22/2017 7:57 PM a30384ad-34a3-429a-a03d-cbda8121b27f 11/21/2017 11:30 AM 76c48989-c757-4332-a87e-e65cd8a31695 11/21/2017 2:12 AM cbf1a846-22fe-46aa-a7dd-d856c155b39c 11/21/2017 2:05 AM d3918f22-8d20-46e2-b330-29de7d36134b 11/20/2017 9:55 PM 6d9d4e95-3451-46c4-a1ab-768177baad86 11/20/2017 11:46 AM

Report ID Date Crashed 0090f823-6ed6-4827-ba50-432e7cfc8ca7 12/17/2017 3:59 PM bf8ad58b-cc60-4a29-9a53-1577ced15657 12/15/2017 12:46 PM 2587d12e-d03c-44c3-a107-41f24afdf1ef 12/14/2017 11:07 PM 80bcedec-e119-40f9-94af-3c9caf8d2b74 12/14/2017 11:54 AM 909a4a5a-c7f7-4e36-b567-04c597359fbc 12/14/2017 10:40 AM dad958b7-ee6a-491e-97be-7bc4d33ae7fc 12/10/2017 6:59 PM 71459543-61ec-4730-a8c3-66847439ff4d 12/8/2017 8:46 PM 6a58222d-c1fe-46ab-bc55-85e7a579859a 12/5/2017 7:31 PM acbc8a2e-5e2a-4981-aa6a-9d464267fa9f 12/2/2017 10:23 PM cbb063d3-2f5c-4226-8676-0343ce9bb98e 11/30/2017 10:48 AM d0954c81-bb58-4e04-8318-0def6600b7e9 11/29/2017 2:04 PM 15736628-2ae3-4616-bc7c-d7a3442b5be6 11/29/2017 1:48 PM 043ce003-ac38-4ac0-bdfd-402d894d7533 11/29/2017 1:43 PM 5e3d9af9-ca0d-4a5b-aefa-ce3f7fb732d5 11/28/2017 10:42 AM 62d71d60-4a4c-43bb-ba7b-e1b54f8faa08 11/27/2017 5:04 PM 45e0aab4-345c-454f-b47c-8a8ddc10e164 11/23/2017 12:11 PM 166301be-10c7-4ce9-a21e-48047759c17b 11/22/2017 7:57 PM 59b8dc43-cc32-40e2-b17c-ff80d6b2a07c 11/22/2017 7:57 PM 221bad99-ea99-49f5-89a8-c64ed35c1797 11/22/2017 7:57 PM a30384ad-34a3-429a-a03d-cbda8121b27f 11/21/2017 11:30 AM 76c48989-c757-4332-a87e-e65cd8a31695 11/21/2017 2:12 AM cbf1a846-22fe-46aa-a7dd-d856c155b39c 11/21/2017 2:05 AM d3918f22-8d20-46e2-b330-29de7d36134b 11/20/2017 9:55 PM 6d9d4e95-3451-46c4-a1ab-768177baad86 11/20/2017 11:46 AM

Todas as respostas (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support