Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

YouTube takes while to start the video

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por Shadow110

more options

For the couple of months actually, I'm having this kind of issue. My net here is not the issue, nor are the addons (since I don't have any installed). When I try to play any video on YouTube, it loads the video immediately, then it takes a while (sometimes more than a minute) to get the video playing. Also, if i rewind the video, it also takes a while to continue. The message that appears after some time is "If playback doesn't begin shortly, try restarting your device". It doesn't happen on every video and all the time. Sometimes it works just fine, but most of the times I can not play video instantly after it is loaded, no matter what. Firefox is updated, adobe and java are also up to date.

For the couple of months actually, I'm having this kind of issue. My net here is not the issue, nor are the addons (since I don't have any installed). When I try to play any video on YouTube, it loads the video immediately, then it takes a while (sometimes more than a minute) to get the video playing. Also, if i rewind the video, it also takes a while to continue. The message that appears after some time is "If playback doesn't begin shortly, try restarting your device". It doesn't happen on every video and all the time. Sometimes it works just fine, but most of the times I can not play video instantly after it is loaded, no matter what. Firefox is updated, adobe and java are also up to date.

Todas as respostas (1)

more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.