Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Why at times FF doesn't shut down when I close the program?

  • 1 resposta
  • 2 têm este problema
  • 5 visualizações
  • Última resposta por FredMcD

more options

I close FF and it shuts down on the screen. At times when I try to start FF again (either by clicking the icon or a url - FF is my default browser). I start task manager and it does not show in "APPS" nor does it show in "BACKGROUND PROCESSES" or "WINDOW PROCESSES." I then start a program called "WINPATROL" (great program) - click on a tab "ACTIVE TASKS" which list all programs running on the PC. I find Firefox currently running after I closed the program. I "kill" the process via Winpatrol which stops the process. Try again and now FF starts up with no problem. using ver 58.0.1, on a Windows 10 Home 64bit system

I close FF and it shuts down on the screen. At times when I try to start FF again (either by clicking the icon or a url - FF is my default browser). I start task manager and it does not show in "APPS" nor does it show in "BACKGROUND PROCESSES" or "WINDOW PROCESSES." I then start a program called "WINPATROL" (great program) - click on a tab "ACTIVE TASKS" which list all programs running on the PC. I find Firefox currently running after I closed the program. I "kill" the process via Winpatrol which stops the process. Try again and now FF starts up with no problem. using ver 58.0.1, on a Windows 10 Home 64bit system

Todas as respostas (1)

more options

Did you get any error or crash reports?

How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox

This link has a program that can crash Firefox.