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I cannot get to account settings in normal mode I can in safe mode

  • 5 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por lucky7x

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When I click on account setting I get a small box labeled account settings with one button with a drop down arrow which works and gives a selection of: Add an account mail account, add chat account, add feed account,add other account or remove account. I cannot see any other settings

When I click on account setting I get a small box labeled account settings with one button with a drop down arrow which works and gives a selection of: Add an account mail account, add chat account, add feed account,add other account or remove account. I cannot see any other settings

Solução escolhida

Yes, I see the screen.I clicked on it and yes, it worked. Thank you very much.

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Can you provide a screenshot of this "account setting" control you are using?

I'd go to Tools|Account Settings in the menu in the Windows version of Thunderbird. I'm not sure what you're using.

Modificado por Zenos a

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Launch TB in safe mode, then check 'Reset toolbars and controls' and click 'Make changes and restart'. Does the Account Settings window now look OK in normal mode?

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I am using win10 home 64bit on destop with I7 4790 and 16 gb of ram and 500gb hd. thunderbird ver 52.6.0 32bit every thing appears normal in safe mode But I do not find an option to 'reset toolbars and controls' I have trued to send a screen shot but I get an error no image received I can send by e-mail if i have an e-mail to send to first image is normal second is safe

Modificado por lucky7x a

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When you launch in safe mode (Help/Restart with Add-ons Disabled), do you not see the window shown in the picture?

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Solução escolhida

Yes, I see the screen.I clicked on it and yes, it worked. Thank you very much.