Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Bookmarks are not syncing

  • 3 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por mbdelong

more options

I have a new laptop, with two users, both with Firefox browsers and with their own Firefox account, both synced. I also have a desktop computer with both Firefox accounts.

On one account, Firefox syncs fine. All the bookmarks appear. On the other account, Firefox seems to sync, but the bookmarks don't appear. If I add a bookmark to the laptop account, it appears on the desktop. If I add a bookmark to the desktop account, it appears on the laptop, but still without the other bookmarks.

I have completely deleted Firefox, along with %appdata% on the laptop and reinstalled. Same situation, always the same account doesn't seem to sync the bookmarks.

I checked the logs - there are none.

Is there a fix for this?

I have a new laptop, with two users, both with Firefox browsers and with their own Firefox account, both synced. I also have a desktop computer with both Firefox accounts. On one account, Firefox syncs fine. All the bookmarks appear. On the other account, Firefox seems to sync, but the bookmarks don't appear. If I add a bookmark to the laptop account, it appears on the desktop. If I add a bookmark to the desktop account, it appears on the laptop, but still without the other bookmarks. I have completely deleted Firefox, along with %appdata% on the laptop and reinstalled. Same situation, always the same account doesn't seem to sync the bookmarks. I checked the logs - there are none. Is there a fix for this?

Solução escolhida

Pkshadow said

Reason : Firefox Support has nothing to do with Sync and has no access to the data or servers or .....

I don't quite understand this!

Anyway, I just was able to solve my problem. It was a corrupted places.sqlite file in my desktop profile. I deleted the file and to force Firefox to make a new one. When it did, it fixed it. Now everything syncs the way it should.

Ler esta resposta no contexto 👍 0

Todas as respostas (3)

more options
more options

Reason : Firefox Support has nothing to do with Sync and has no access to the data or servers or ..... It needs to go through another process of reporting and of .....

more options

Solução escolhida

Pkshadow said

Reason : Firefox Support has nothing to do with Sync and has no access to the data or servers or .....

I don't quite understand this!

Anyway, I just was able to solve my problem. It was a corrupted places.sqlite file in my desktop profile. I deleted the file and to force Firefox to make a new one. When it did, it fixed it. Now everything syncs the way it should.