Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Suddenly Error message occurring with some emails

  • 2 respostas
  • 1 tem este problema
  • 10 visualizações
  • Última resposta por Mel

more options

Though part of the first line of the error message changes, I have started getting a repeated error message with some emails - usually business emails. They download and appear on the Thunderbird page but immediately the error message comes up as below:

"An error occurred during a connection to 'xyz.abc'.com:443. Cannot communicate securely with peer: no common encryption algorithm(s) (Error code: ssl_error_no_cypher_overlap)

                                                                                OK"

Sometimes I need to click on 'OK' several times before the email is accessible., or I can close the error message window with the cross in the corner. It occurs each time I open that email again, and if I need to reply to that email, the error message comes up so many times I can barely type 2 or 3 letters before I need to close the error message to continue. For business I have to 'reply' to emails alot to retain the chain of emails - please help ASAP.

Though part of the first line of the error message changes, I have started getting a repeated error message with some emails - usually business emails. They download and appear on the Thunderbird page but immediately the error message comes up as below: "An error occurred during a connection to 'xyz.abc'.com:443. Cannot communicate securely with peer: no common encryption algorithm(s) (Error code: ssl_error_no_cypher_overlap) OK" Sometimes I need to click on 'OK' several times before the email is accessible., or I can close the error message window with the cross in the corner. It occurs each time I open that email again, and if I need to reply to that email, the error message comes up so many times I can barely type 2 or 3 letters before I need to close the error message to continue. For business I have to 'reply' to emails alot to retain the chain of emails - please help ASAP.

Todas as respostas (2)

more options

Are you using the most up to date version of Thunderbird ? Current version: 52.8.0

more options

I am using Shredder 3.0.5. I honestly thought it was updating regularly but I guess not. I have never had a problem with it so have never looked to its version date.