Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Hi, Firefox updated and now all my tiles are gone. Just a blank page on new tab with a grey firefox logo top right. No cog icon.

  • 3 respostas
  • 1 tem este problema
  • 5 visualizações
  • Última resposta por philipp

more options

Update a couple of days ago and now new pages are completely blank. I had about 8 tiles saved with shortcuts to work sites so this is infuriating. All the advice I read refers to a cog icon top right hand corner - but there is no cog icon. There's a grey firefox icon top left which switches on a "let's get started" thing but I can't find anything in there to put the tiles back.

Update a couple of days ago and now new pages are completely blank. I had about 8 tiles saved with shortcuts to work sites so this is infuriating. All the advice I read refers to a cog icon top right hand corner - but there is no cog icon. There's a grey firefox icon top left which switches on a "let's get started" thing but I can't find anything in there to put the tiles back.

Solução escolhida

hi, could you check in the firefox menu ≡ > help > about:firefox panel which version you're on?

Ler esta resposta no contexto 👍 0

Todas as respostas (3)

more options

Solução escolhida

hi, could you check in the firefox menu ≡ > help > about:firefox panel which version you're on?

more options

Bizarre thing, I closed Firefox and re-opened (I've tried this before) and it said installing updates - now all my old tiles are back. Maybe a problem with the upgrade last time round??

more options

exactly, it was a known issue in the last version that got fixed with the 61.0.1 release: https://www.mozilla.org/en-US/firefox/61.0.1/releasenotes/