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How do I stop heavy.com from popping up on my screen? Thanks.

  • 7 respostas
  • 1 tem este problema
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  • Última resposta por McCoy

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The heavy.com ad keeps opening in the top right of my screen. How do I turn that off? Thanks, SonomaCraig

The heavy.com ad keeps opening in the top right of my screen. How do I turn that off? Thanks, SonomaCraig

Todas as respostas (7)

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Does it show on main Browser or how? Screenshot of it? If this is malware then you need to look online on how to remove the infections off your computer.

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Yes, it's on Firefox only. It's a small notice that comes in from the right top edge of my screen with a Firefox logo and the headline of a crime story. It stays about 5 seconds and then goes off screen to the right. It happens within a few minutes of when I open Firefox. There is an audio tone also. I'm on a Macbook Pro so I doubt it's malware. I think it's linked to the Firefox browser. If I can get a screenshot of it I'll post it.

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Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad blocker.


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

Modificado por James a

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Application Basics


Name: Firefox Version: 65.0.1 Build ID: 20190211233335 Update Channel: release User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:65.0) Gecko/20100101 Firefox/65.0 OS: Darwin 17.7.0 Multiprocess Windows: 1/1 (Enabled by default) Web Content Processes: 4/4 Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports Firefox Features


Name: Firefox Monitor Version: 2.8 ID: fxmonitor@mozilla.org

Name: Firefox Screenshots Version: 35.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Web Compat Version: 3.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.1.0 ID: webcompat-reporter@mozilla.org

Extensions


Name: Disconnect Version: 5.18.21 Enabled: true ID: 2.0@disconnect.me

Name: The Camelizer Version: 2.9.7 Enabled: true ID: izer@camelcamelcamel.com

Name: Video DownloadHelper Version: 7.3.5 Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Security Software


Type:

Type:

Type:

Graphics


Features Compositing: OpenGL Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: CGL WebGL 1 Driver Renderer: NVIDIA Corporation -- NVIDIA GeForce GT 750M OpenGL Engine WebGL 1 Driver Version: 4.1 NVIDIA-10.32.0 355.11.10.10.40.102 WebGL 1 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_texture_compression_rgtc EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: CGL WebGL 2 Driver Renderer: NVIDIA Corporation -- NVIDIA GeForce GT 750M OpenGL Engine WebGL 2 Driver Version: 4.1 NVIDIA-10.32.0 355.11.10.10.40.102 WebGL 2 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_compression_rgtc EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Uses Tiling: true Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 4 GPU #1 Active: Yes Vendor ID: 0x8086 Device ID: 0x0d26

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none TileHeight: 1024 TileWidth: 1024 Decision Log WEBRENDER: opt-in by default: WebRender is an opt-in feature WEBRENDER_QUALIFIED: blocked by env: No qualified hardware



Media


Audio Backend: audiounit Max Channels: 2 Preferred Sample Rate: 44100 Output Devices Name: Group Internal Speakers: AppleHDAEngineOutput:1B,0,1,1:0 Input Devices Name: Group Internal Microphone: AppleHDAEngineInput:1B,0,1,0:1

Important Modified Preferences


accessibility.force_disabled: 1 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.sessionstore.resume_from_crash: false browser.sessionstore.upgradeBackup.latestBuildID: 20190211233335 browser.startup.homepage: https://www.politico.com/|https://www.wunderground.com/weather/us/ca/sonoma|https://www.buzzfeed.com/ browser.startup.homepage_override.buildID: 20190211233335 browser.startup.homepage_override.mstone: 65.0.1 browser.tabs.crashReporting.includeURL: true browser.tabs.drawInTitlebar: false browser.tabs.remote.autostart.2: true browser.urlbar.lastSuggestionsPromptDate: 20171003 browser.urlbar.matchBuckets: general:5,suggestion:Infinity browser.urlbar.placeholderName: Google browser.urlbar.timesBeforeHidingSuggestionsHint: 0 dom.forms.autocomplete.formautofill: true dom.ipc.processCount.web: 4 dom.push.userAgentID: 1b79010e144a4501ae0c00395b52d5ae extensions.formautofill.firstTimeUse: false extensions.lastAppVersion: 65.0.1 font.internaluseonly.changed: false font.name.serif.x-western: Arial media.benchmark.vp9.fps: 236 media.benchmark.vp9.versioncheck: 5 media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1511450557 media.gmp-gmpopenh264.version: 1.7.1 media.gmp-manager.buildID: 20190211233335 media.gmp-manager.lastCheck: 1550277363 media.gmp-widevinecdm.abi: x86_64-gcc3 media.gmp-widevinecdm.lastUpdate: 1544740585 media.gmp-widevinecdm.version: 4.10.1196.0 media.gmp.storage.version.observed: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1549848819 places.history.expiration.transient_current_max_pages: 136771 plugin.disable_full_page_plugin_for_types: application/pdf plugins.ctprollout.cohort: test plugins.ctprollout.cohortSample: 0.253109 print.print_bgcolor: false print.print_bgimages: false print.print_duplex: -437918235 print.print_evenpages: true print.print_in_color: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_paper_data: 0 print.print_paper_height: 11.00 print.print_paper_name: print.print_paper_size_unit: 0 print.print_paper_width: 8.50 print.print_resolution: -437918235 print.print_reversed: false print.print_scaling: 1.00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 12 print.print_unwriteable_margin_left: 12 print.print_unwriteable_margin_right: 12 print.print_unwriteable_margin_top: 12 print.printer__.print_bgcolor: false print.printer__.print_bgimages: false print.printer__.print_duplex: -437918235 print.printer__.print_edge_bottom: 0 print.printer__.print_edge_left: 0 print.printer__.print_edge_right: 0 print.printer__.print_edge_top: 0 print.printer__.print_evenpages: true print.printer__.print_footercenter: print.printer__.print_footerleft: &PT

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I had to erase the last print information because the length was over 10,000 characters.

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Not a problem.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Hello SonomaGraig,

At least that site is not malware - see these search results ......

FredMcD's first suggestion might be an excellent idea :

https://addons.mozilla.org/en-US/firefox/addon/popup-blocker-ultimate/