Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox takes several attempts to load home page at opening

  • 5 respostas
  • 2 têm este problema
  • 4 visualizações
  • Última resposta por FredMcD

more options

For the past few weeks, when I open firefox, it shows that it is trying to load the home page, but then stops trying and ends up with a blank window. After clicking on the home button one or more times, the home page finally opens. I have the most recent version of FF, downloaded today. This problem seems to be happening since the update before this one. Any help would be appreciated. Thank you.

Note: this only happens upon opening the browser. Once I have gotten it to load the homepage, it goes smoothly.

For the past few weeks, when I open firefox, it shows that it is trying to load the home page, but then stops trying and ends up with a blank window. After clicking on the home button one or more times, the home page finally opens. I have the most recent version of FF, downloaded today. This problem seems to be happening since the update before this one. Any help would be appreciated. Thank you. Note: this only happens upon opening the browser. Once I have gotten it to load the homepage, it goes smoothly.

Modificado por moffettl a

Todas as respostas (5)

more options

What are you using as your home page?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Hi,

Thanks for your response. Yahoo is my home page. FF does the same thing when it is started in safe mode. It shows all the connecting, handshake, etc at the bottom of the screen, but will come up with "Yahoo" on the tab, but nothing on the screen. After I click on the home icon at the top, Yahoo usually will open. I have always used Yahoo as my home page, but this is a relatively problem.

more options

Did you try Firefox Safe Mode?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

It is possible that your firewall or other security software blocks or restricts Firefox without informing you, possibly after detecting changes (update) to the Firefox application. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access for Firefox and the plugin-container process and the updater process.

See:

more options

Thanks for your help. None of the above worked; I can eventually get to the homepage, but it's never on the first try.

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}