Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

E-mails lost after Thunderbird Update

  • 2 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta por tec

tec
tec
more options

I've installed Thunderbird 60 a few weeks ago. I used the older version because I needed the add-on for importing mail from Windows Live mail. This add-on doesn't work with the latest version. After the automatic Thunderbird update from 60 to 68 last night all imported mails are lost. But not only that, now, all "sent" mails (apart from 3) from the last three weeks since the Thunderbird installation and all mail addresses that had been added to the address book since then, are lost as well. The respective folders where the missing mails are stored, are empty, so this is not just the problem that the mails are not shown.

I've installed Thunderbird 60 a few weeks ago. I used the older version because I needed the add-on for importing mail from Windows Live mail. This add-on doesn't work with the latest version. After the automatic Thunderbird update from 60 to 68 last night all imported mails are lost. But not only that, now, all "sent" mails (apart from 3) from the last three weeks since the Thunderbird installation and all mail addresses that had been added to the address book since then, are lost as well. The respective folders where the missing mails are stored, are empty, so this is not just the problem that the mails are not shown.

Todas as respostas (2)

tec
tec Proprietário da pergunta
more options

I noted that the importexport add-on works now also with the Version 68 so I could import again my older mails. I am still missing the sent-mails of the last three weeks and the addresses. Unfortunately I wasn't clever enough to find myself immediately a backup solution.

tec
tec Proprietário da pergunta
more options

I got also my sent mails back. There were in the older profile folder.