Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

updated to thunderbird Version 68.5.0 and now all saved emails are gone and I can't find the old profile

  • 2 respostas
  • 3 têm este problema
  • 1 visualização
  • Última resposta por Geoff.Bishop

more options

I updated to thunderbird Version 68.5.0 and now all my old emails are gone with the account. I can't find the old profile for that account.

I updated to thunderbird Version 68.5.0 and now all my old emails are gone with the account. I can't find the old profile for that account.

Solução escolhida

First try this: Exit Thunderbird. Access your profile name folder: C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\ folder delete the 'global-messages-db.sqlite' file. Good info here on rebuilding database: https://support.mozilla.org/en-US/kb/rebuilding-global-database Restart Thunderbird.

If it does not work: Please try the info at this link: https://thunderbirdtweaks.blogspot.com/

Ler esta resposta no contexto 👍 1

Todas as respostas (2)

more options

Solução escolhida

First try this: Exit Thunderbird. Access your profile name folder: C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\ folder delete the 'global-messages-db.sqlite' file. Good info here on rebuilding database: https://support.mozilla.org/en-US/kb/rebuilding-global-database Restart Thunderbird.

If it does not work: Please try the info at this link: https://thunderbirdtweaks.blogspot.com/

Modificado por Toad-Hall a

more options

After a Windows 10 re-install I had to re-install Thunderbird. When I go to the Help/troubleshooting and Open File, it lists all the Profile info which is present on my C drive. So why can't Thunderbird use it? I've tried the restore procedures many times but nothing seems to work. So currently I can't see any of my files. Can anyone help please?