Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox Logo Missing from Desktop Icon - see Windows generic icon instead with no logo; please help?

  • 3 respostas
  • 1 tem este problema
  • 10 visualizações
  • Última resposta por w5513

more options

Dear Community,

All of my other desktop icons render as normal .... strangely the Firefox logo has disappeared from the icon. I can still use the icon/shortcut without issue, but the logo is missing and replaced by some type of generic looking icon. Any ideas please? Thank you in advance.

Dear Community, All of my other desktop icons render as normal .... strangely the Firefox logo has disappeared from the icon. I can still use the icon/shortcut without issue, but the logo is missing and replaced by some type of generic looking icon. Any ideas please? Thank you in advance.

Todas as respostas (3)

more options

Hi lgrant124, Try deleting that shortcut (send it to the Recycle Bin) and then click on Start and drag Firefox out to your desktop. It should create a new shortcut with the Firefox icon.

If that doesn't work, you will want to look into re-building your Thumbnail & Icon caches.

more options

Lately I seem to be having the same problem. When I start up my PC, the Firefox Icon is gone and the Windows generic Icon takes it's place. The Icon still works fine and starts Firefox normally. I've uninstalled Firefox, reinstalled the program, and the Icon is now there. When I did a restart, the Icon again disappears and I have that Windows generic Icon again. I've also tried clearing and resetting my Thumbnail & caches but I don't think I did that correctly. This seems to have started with the last Firefox update. I'm using Windows 10 Home, Ver 1909 (build 18363.815), and Firefox 76.0 (64-bit).

more options

Well my PC downloaded and installed about a 40 minute Windows 10 upgrade and now my Firefox Icon is back on my desktop. Will wonders ever quit?

Modificado por w5513 a