Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Filesystem explorer crashes Firefox

  • 4 respostas
  • 1 tem este problema
  • 11 visualizações
  • Última resposta por alsabak

alsabak
alsabak
more options

Every action involving opening the file-browsing window, like downloading or uploading files, causes Firefox to crash. It doesn't happen when I try browsing my filesystem by typing "file://path/to/file" in the url window, but this doesn't let me download or upload anything. Restarting without plugins didn't do anything, the problem was still present.

I'm working on an up-to-date version of Arch Linux, but I'm not certain the issue isn't with my system. If anyone knows ANYTHING that could be causing this problem, please let me know how to check for it.

The problem started when I updated from Firefox 68 to Firefox 74.

Every action involving opening the file-browsing window, like downloading or uploading files, causes Firefox to crash. It doesn't happen when I try browsing my filesystem by typing "file://path/to/file" in the url window, but this doesn't let me download or upload anything. Restarting without plugins didn't do anything, the problem was still present. I'm working on an up-to-date version of Arch Linux, but I'm not certain the issue isn't with my system. If anyone knows ANYTHING that could be causing this problem, please let me know how to check for it. The problem started when I updated from Firefox 68 to Firefox 74.

Todas as respostas (4)

alsabak
alsabak Proprietário da pergunta
more options

Clarification: When downloading a window pops up allowing me to chose between opening with the default app (I can change that and browse installed apps) or saving the file. If I choose to save it the crash occurs. When uploading simply clicking the "Browse" button crashes Firefox.

aki66
aki66
more options

another user questioning about the same problem.. can you please refer this. https://bugzilla.mozilla.org/show_bug.cgi?id=1245434#c10

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

alsabak
alsabak Proprietário da pergunta
more options

Here are some crash report IDs that I submitted:

  • bp-e4eaf722-7274-4c97-89b0-2b9a50200422
  • bp-ce7cc18f-d83f-4871-9072-d7b080200422
  • bp-ab95b974-e3bc-4f26-afc4-c31600200422
  • bp-040f7f51-42f4-4c15-8c8e-2d9710200422

As of the post Aki_66 linked to, the solution there seems windows-specific, or I don't understand it. If it's not, could you explain it to me better? As I understand it it bases on turning off "Expand to current folder", whatever that is, in windows file explorer.

As of the "Firefox crashes" page, I already tried reinstalling, starting in safe mode and downgrading, and got down to submitting reports and asking on the forum.

Modificado por alsabak a