Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox crash not submitted

  • 4 respostas
  • 1 tem este problema
  • 17 visualizações
  • Última resposta por FredMcD

more options

Firefox crashed and displayed the crash dialog.

There the "submit" option was selected (it is selected by default, it seems) and I clicked QUIT. Then it showed "submitting report..." and then closed after a few seconds.

Then I restarted Firefox and opened about:crashes.

There the recent crash was listed under "Unsubmitted Crash Reports".

So it seems either:

- it was not submitted (bug in the crash submit dialog, it said it is submitting but failed)
- or it was submittted (bug in about:crashes, where it claims it wasn't)

I submitted the crash manually , see ID bp-7a2c87cc-4834-4f85-8858-b3ec00200520

Firefox crashed and displayed the crash dialog. There the "submit" option was selected (it is selected by default, it seems) and I clicked QUIT. Then it showed "submitting report..." and then closed after a few seconds. Then I restarted Firefox and opened about:crashes. There the recent crash was listed under "Unsubmitted Crash Reports". So it seems either: - it was not submitted (bug in the crash submit dialog, it said it is submitting but failed) - or it was submittted (bug in about:crashes, where it claims it wasn't) I submitted the crash manually , see ID bp-7a2c87cc-4834-4f85-8858-b3ec00200520

Todas as respostas (4)

more options

Sometimes that happens.

bp-7a2c87cc-4834-4f85-8858-b3ec00200520 Signature: memset_repmovs | sftk_DestroyObject

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

more options

I noticed the browser was open for 5 days. What were you doing when the crash happened?
surfing, watching a clip, reading an article . . . .

more options

FredMcD said

I noticed the browser was open for 5 days. What were you doing when the crash happened?
surfing, watching a clip, reading an article . . . .

I was using other programs. I just noticed the crash dialog. Not sure what was happening in Firefox.

more options

Some have reported crashes when the browser is left open when not in use.
If you get another crash, please post it here.