Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Slow download / upload speeds only in Firefox

  • 3 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por Ross

more options

If I check my internet speed in Firefox using various speed test websites, it shows 50Mb download, and upload shows about 9Mb. In any other Browser it reports 70Mb down and 20Mb up. It has been 70 up & 20 down for some years. If I restart Firefox in safe mode, I get 70Mb / 20Mb as expected. If I remove Add-ins, it is still slow. I tried a refresh, and it's still slow. I have no extensions, themes and have turned hardware acceleration off. Changing the proxy settings doesn't help either.

If I check my internet speed in Firefox using various speed test websites, it shows 50Mb download, and upload shows about 9Mb. In any other Browser it reports 70Mb down and 20Mb up. It has been 70 up & 20 down for some years. If I restart Firefox in safe mode, I get 70Mb / 20Mb as expected. If I remove Add-ins, it is still slow. I tried a refresh, and it's still slow. I have no extensions, themes and have turned hardware acceleration off. Changing the proxy settings doesn't help either.

Modificado por Ross a

Todas as respostas (3)

more options

go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check (put a tick in the box) the setting to Prevent Accessibility Services from accessing your browser.

Monitor in Task Manager. Should stay below 2 gigs. If excessive then do below and monitor and change if need to...Test and go up again , go back down, it will eventually get a zone you and it can live with.

Go to the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.

   https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
   https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
   https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
   https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
   https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
more options

I tried all the recommended changes, but I still get slow download / upload speeds. I think the changes suggested are for improving performance of Firefox (CPU usage, start-up etc), not for improving data download / upload speed?

more options

I installed Firefox 72 through 74.0.1 and all gave me the download & upload speeds I would expect. I installed Firefox 75 and the download & upload speeds dropped considerably. I cannot see anything in the release notes for Firefox 75 that would account for this? Whatever it is, has been carried forward through to Firefox 78.