Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Need help in password reset

  • 3 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por cor-el

more options

Hi,

I wanted to login to firefox from my android, but i realized that i forgot my firefox account password. I tried to reset, but it says it will reset all my saved bookmarks, which is the main reason i want to login into android firefox. Please suggest me a way to reset password without loosing my same bookmarks and saved password.

Thanks in advance.

Regards, Suhas

Hi, I wanted to login to firefox from my android, but i realized that i forgot my firefox account password. I tried to reset, but it says it will reset all my saved bookmarks, which is the main reason i want to login into android firefox. Please suggest me a way to reset password without loosing my same bookmarks and saved password. Thanks in advance. Regards, Suhas

Todas as respostas (3)

more options

Open the Firefox you are using. Open the Password Manager and look there.

more options

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

more options

Hi

If you reset the password of the Firefox Account then only data stored on the Sync server is removed and you can no longer retrieve it if that is your intention. Data that is currently stored in your profile folder isn't affected.

You can/should backup your personal data and not rely on Sync.