Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

When I try to download a .docx file or a .zip file Firefox pops up a blank new window for a second, and then does nothing. It downloads PDF files correctly.

  • 3 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por FredMcD

more options

I've tried refreshing and reinstalling Firefox, and deleting the handlers.json in Troubleshooting Information as instructed in the troubleshooting guide on this website. All the add-ons I have installed are turned off.

I've tried refreshing and reinstalling Firefox, and deleting the handlers.json in Troubleshooting Information as instructed in the troubleshooting guide on this website. All the add-ons I have installed are turned off.

Solução escolhida

Turns out I had it set to "open links in new window" so it was getting confused, it started working properly once I changed it to "open links in new tab."

Ler esta resposta no contexto 👍 0

Todas as respostas (3)

more options

Are you using the 'Right-click and select Save As' option?

more options

Solução escolhida

Turns out I had it set to "open links in new window" so it was getting confused, it started working properly once I changed it to "open links in new tab."

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.