Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Delete existing account

  • 1 resposta
  • 1 tem este problema
  • 10 visualizações
  • Última resposta por Stans

more options

I'm trying to delete 2 accounts I dont' use anymore (already removed by the provider) from Thunderbird 78.3.2 (localized Italian version). I've already removed all the messages from/to those accounts. In menu/account I select the account I want to delete, then "account actions" and "remove account". I close TB and I delete the account folders from appdata roaming Thunderbird profiles (no such folders in "local").

BUT, when I start TB again, the accounts are there again.

I also downgraded from a 80 beta version, thinking it was a beta "bug".

Can anyone help me please? Thanks.

I'm trying to delete 2 accounts I dont' use anymore (already removed by the provider) from Thunderbird 78.3.2 (localized Italian version). I've already removed all the messages from/to those accounts. In menu/account I select the account I want to delete, then "account actions" and "remove account". I close TB and I delete the account folders from appdata roaming Thunderbird profiles (no such folders in "local"). BUT, when I start TB again, the accounts are there again. I also downgraded from a 80 beta version, thinking it was a beta "bug". Can anyone help me please? Thanks.

Todas as respostas (1)

more options

Quit Tbird, open your prefs.js file and delete ALL references to those accounts, save the file and relaunch Tbird.