Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Logging in to bank accounts.

  • 1 resposta
  • 1 tem este problema
  • 42 visualizações
  • Última resposta por FredMcD

shellbell54
shellbell54
more options

For several years I have used Firefox as my browser. Recently I can no longer access by bank accounts. I have no problem accessing them if I go to Google Chrome and use their browser. I am able to access all my other accounts such as credit cards but for some reason Firefox no longer works for me to access my bank accounts. I have spoke to the banks and they have no clue as to why Firefox does not support their sites. Help?

For several years I have used Firefox as my browser. Recently I can no longer access by bank accounts. I have no problem accessing them if I go to Google Chrome and use their browser. I am able to access all my other accounts such as credit cards but for some reason Firefox no longer works for me to access my bank accounts. I have spoke to the banks and they have no clue as to why Firefox does not support their sites. Help?

Todas as respostas (1)

FredMcD
FredMcD
more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}