Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Thunderbird migration

  • 1 resposta
  • 1 tem este problema
  • 26 visualizações
  • Última resposta por mail887

more options

Finally got a new PC. Win 10 64bit. On old computer, was win 7 then moved to win 10. 32 bit OS. T-bird has been working great on old system. I found the "how to" migrate my DB and info to new machine. Thought I followed instructions well but did not work. On opening T-bird it was asking for which profile to use and the first time I selected default which did not allow any of the old data to populate. Upon re loading the T-bird folder in the roaming folder I selected something else (don't remember) and all info populated. Everything worked well until I rebooted the machine. Then it was gone. I then tried copying the profile file and using that and now T-bird doesn't even open. I get a window stating "no profile found". Tried un-installing T-bird and re-installing, no luck. Same issue no profile. It is now beyond my paygrade. Help! Thanks, J

Finally got a new PC. Win 10 64bit. On old computer, was win 7 then moved to win 10. 32 bit OS. T-bird has been working great on old system. I found the "how to" migrate my DB and info to new machine. Thought I followed instructions well but did not work. On opening T-bird it was asking for which profile to use and the first time I selected default which did not allow any of the old data to populate. Upon re loading the T-bird folder in the roaming folder I selected something else (don't remember) and all info populated. Everything worked well until I rebooted the machine. Then it was gone. I then tried copying the profile file and using that and now T-bird doesn't even open. I get a window stating "no profile found". Tried un-installing T-bird and re-installing, no luck. Same issue no profile. It is now beyond my paygrade. Help! Thanks, J
Capturas de ecrã anexadas

Todas as respostas (1)

more options

OK, Finally got my migration working.

> My new machine was defaulted to "not showing" folders and files. So when I went to replace the "Thunderbird" folder from my other machine I couldn't find where it went. Once I "showed" my folders and files I could place the "Thunderbird" folder in the correct place. > Then launched Thunderbird and set my old profile as DEFAULT all worked well.

It did take a bit of looking around the different posts to figure it out. Thanks to those who ask questions and those who answer them.

I hope this helps others out.