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Thunderbird 78.9.1 under Win 10; suddenly noticed there's no clickable "send" or address lists on outgoing email creation window

  • 10 respostas
  • 1 tem este problema
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  • Última resposta por car-nuts

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I am a very long-time user of Thunderbird (and have been using it under Win 10 for several years) I do not know when my Thunderbird updated to 78.9.1

Encountering a weird problem today with Thunderbird when I try to create an outgoing email...

If I click the "Address Book" tab, all my saved addressees are intact, so that function is normal. If I click the "Write" icon (or "Reply" button when I am viewing a received email), I get a window (sample image uploaded) that has no email addressees from my address book to choose from, and even if I manually fill in an email addressee, there is no "send" button. Am I missing something obvious here?

If the recommended solution is to download and (re)install Thunderbird, will the (re)install keep all my old settings, emails, local folders, etc?

I am a very long-time user of Thunderbird (and have been using it under Win 10 for several years) I do not know ''when'' my Thunderbird updated to 78.9.1 Encountering a weird problem today with Thunderbird when I try to create an outgoing email... If I click the "Address Book" tab, all my saved addressees are intact, so that function is normal. If I click the "Write" icon (or "Reply" button when I am viewing a received email), I get a window (sample image uploaded) that has no email addressees from my address book to choose from, and even if I manually fill in an email addressee, there is no "send" button. Am I missing something obvious here? If the recommended solution is to download and (re)install Thunderbird, will the (re)install keep all my old settings, emails, local folders, etc?
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Solução escolhida

Actually, I seem to be OK now, I do now have the "File Edit View ..." etc menu at the top of the "Write any" window and the "Send Now" command on the pull-down "File" menu of the "Write" window, so I can send emails... maybe that's what I always had, previous to having problems yesterday (It's tough getting old, memory fails you). Sending an email was so automatic to me that I did it unconsciously, so perhaps I never had a "send" command on the top menu line of the "Write any" screen.

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F9 to get your contacts sidebar back

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Appreciate the quick response...

That addresses part of the problem, indirectly (but why should I need to click F9, Thunderbird used to automatically append that contacts sidebar to the window of every email I composed; SFAIK I did nothing to lose the contacts sidebar or the send button so I am suspecting a Thunderbird update did the damage).

And, I still have no way to send the email I compose.

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Actually, now the contacts sidebar does appear when I start composing an email. but still no way to send the email.

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And now I see that the PF10 key adds a (temporary) command line menu to my email composition window, and if I click "File" on that menu, I get a temporary pull-down menu that includes the "Send" command. Is there a way to make that command line menu permanent/automatic, or to put a "Send" command on the "Write" window?

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Under View/Toolbars, enable the Composition Toolbar.

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Thanks for the reply, but I don't seem to have that option.

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Click View in the Write window, like your second picture, not the main window.

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Solução escolhida

Actually, I seem to be OK now, I do now have the "File Edit View ..." etc menu at the top of the "Write any" window and the "Send Now" command on the pull-down "File" menu of the "Write" window, so I can send emails... maybe that's what I always had, previous to having problems yesterday (It's tough getting old, memory fails you). Sending an email was so automatic to me that I did it unconsciously, so perhaps I never had a "send" command on the top menu line of the "Write any" screen.

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If you follow the instructions above, you should see a Send and other buttons, as in the attached picture. If you still can't enable the toolbars, Help/Restart with Add-ons disabled, check 'Reset toolbars & controls' at the safe mode prompt, then 'Make changes & restart'.

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Just looked again at sfhowes' reply, apparently sent while I was composing my last post. That was very helpful, all is well now.

Thanks!