Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox cannot load websites just shows a white screen

  • 4 respostas
  • 1 tem este problema
  • 12 visualizações
  • Última resposta por akshaypadti

more options

I am using Firefox-ESR on my Kali linux distro. I am unable to load any webpages on Firefox but other browsers can load. I tried all the steps like clearing every history, cache, etc. I have even reinstalled several times but it is only loads for 2-3 seconds and shows a white blank page and nothing else. I have gone through your tutorial of "Firefox can't load but other browsers can" but it is not helping. There is no problem of proxy either.

Edit Update : I need the Firefox-ESR installed as default. I downloaded new version Firefox-ESR=78.11.0esr from Firefox download page and it loads webpages. But the latest Firefox downloaded from apt is Firefox-ESR=78.10.0esr. I cannot update Firefox as new downloaded version has executable file name as 'firefox' but default has executable file as 'firefox-esr' in '/usr/lib'. I have two different versions of Firefox-ESR installed now because of the installation procedure given in Firefox install tutorial page. I am also not able to find the new version browser in 'x-www-browser' in 'update-alternatives' to set it as default. I want the Firefox installed with all features as default one. I think I have not installed new version of Firefox-ESR correctly. I just want to update Firefox but not to install another version of it. Thank you.

I am using Firefox-ESR on my Kali linux distro. I am unable to load any webpages on Firefox but other browsers can load. I tried all the steps like clearing every history, cache, etc. I have even reinstalled several times but it is only loads for 2-3 seconds and shows a white blank page and nothing else. I have gone through your tutorial of "Firefox can't load but other browsers can" but it is not helping. There is no problem of proxy either. Edit Update : I need the Firefox-ESR installed as default. I downloaded new version Firefox-ESR=78.11.0esr from Firefox download page and it loads webpages. But the latest Firefox downloaded from apt is Firefox-ESR=78.10.0esr. I cannot update Firefox as new downloaded version has executable file name as 'firefox' but default has executable file as 'firefox-esr' in '/usr/lib'. I have two different versions of Firefox-ESR installed now because of the installation procedure given in Firefox install tutorial page. I am also not able to find the new version browser in 'x-www-browser' in 'update-alternatives' to set it as default. I want the Firefox installed with all features as default one. I think I have not installed new version of Firefox-ESR correctly. I just want to update Firefox but not to install another version of it. Thank you.
Capturas de ecrã anexadas

Modificado por akshaypadti a

Todas as respostas (4)

more options

Check your firewall, if you have one.

Are you currently using a version from the repositories of your Linux distribution? Try the Firefox version from the official Mozilla server: https://www.mozilla.org/en-US/firefox/all/

more options
more options

I need the deafult one

Modificado por akshaypadti a

more options

FredMcD said

Check your firewall, if you have one. Are you currently using a version from the repositories of your Linux distribution? Try the Firefox version from the official Mozilla server: https://www.mozilla.org/en-US/firefox/all/

I downloaded new version Firefox-ESR=78.11.0esr from Firefox download page and it loads webpages. But the latest Firefox downloaded from apt is Firefox-ESR=78.10.0esr. I cannot update Firefox as new downloaded version has executable file name as 'firefox' but default has executable file as 'firefox-esr' in '/usr/lib'. I have two different versions of Firefox-ESR installed now because of the installation procedure given in Firefox install tutorial page. I am also not able to find the new version browser in 'x-www-browser' in 'update-alternatives' to set it as default. I want the Firefox installed with all features as default one. I think I have not installed new version of Firefox-ESR correctly. I just want to update Firefox but not to install another version of it. Thank you.