Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

refuses to open in new tab when i specifically have settings to do so

  • 1 resposta
  • 1 tem este problema
  • 3 visualizações
  • Última resposta por cor-el

more options

As soon as the latest version arrived (which of course it did without my permission, as usual,) I will click on something which always used to open a new tab but now opens a new window. I have tried to screenshot my settings page which clearly is checked in the box that says open new tab, NOT new window, but my mouse does not show up a screenshot choice like it usually does. I am a computer novice with a brain disability so any explanation from you will have to be ridiculously simple. thanks so much

As soon as the latest version arrived (which of course it did without my permission, as usual,) I will click on something which always used to open a new tab but now opens a new window. I have tried to screenshot my settings page which clearly is checked in the box that says open new tab, NOT new window, but my mouse does not show up a screenshot choice like it usually does. I am a computer novice with a brain disability so any explanation from you will have to be ridiculously simple. thanks so much

Todas as respostas (1)

more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window