Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Can't print e-mails

  • 3 respostas
  • 1 tem este problema
  • 224 visualizações
  • Última resposta por sfhowes

Hofer Family
Hofer Family
more options

I'm using Thunderbird 91.2.1 and Windows 10 on an HP computer.

I can't find any way to print emails, either by selecting one from the inbox list or opening the email.

I've seen the "new" dialog but only when printing downloaded forms such as shipping labels, but all print commands disappear when I open an email.

I'm using Thunderbird 91.2.1 and Windows 10 on an HP computer. I can't find any way to print emails, either by selecting one from the inbox list or opening the email. I've seen the "new" dialog but only when printing downloaded forms such as shipping labels, but all print commands disappear when I open an email.

Solução escolhida

Your header buttons are different because the Conversations add-on is installed. But I don't have any problem showing the preview when File/Print or Ctrl+P is selected, with the add-on enabled, and a message is opened in the Message Pane.

Try safe/troubleshoot mode to see if other add-ons are interfering with printing, and see if the preview appears with MS Print to PDF is the selected printer.

Ler esta resposta no contexto 👍 1

Todas as respostas (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Hofer Family
Hofer Family Proprietário da pergunta
more options

Here's what I have in the upper-left corner on my screen before I open any email and in the upper-right corner after I open one.

Neither of the "PRINT" options does anything when I select either of them and both disappear after I open an email..

The drop-down list shown in the second image is from a three vertical dot image. I don't have anything that shows "MORE". I notice that the image you sent to me names the icons in that corner of the page, where mine just shows the icons.

I can't find any "Preferences" that affect any of this.

Thanks for your help.

sfhowes
sfhowes
  • Top 25 Contributor
more options

Solução escolhida

Your header buttons are different because the Conversations add-on is installed. But I don't have any problem showing the preview when File/Print or Ctrl+P is selected, with the add-on enabled, and a message is opened in the Message Pane.

Try safe/troubleshoot mode to see if other add-ons are interfering with printing, and see if the preview appears with MS Print to PDF is the selected printer.