Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Incorrect layout in normal mode, correct in private browsing

  • 2 respostas
  • 1 tem este problema
  • 8 visualizações
  • Última resposta por FredMcD

more options

I'm using Firefox 94.0.1 on MacOS 12.0.1. When I visit www.tangerine.ca I see a screen that looks similar to a mobile device layout (attached). Not exactly the same, but containing elements such as the hamburger menu and others that don't normally appear on this page.

When I visit the same site on the same computer using the same browser in private viewing mode it displays correctly. It also displays correctly on other computers and using other browsers. The problem is isolated to Firefox in normal mode on one specific computer.

I've deleted all cookies and cleared the cache entries for the site but the problem persists.

Note that "Responsive Design Mode" is off.

Any ideas what is being cached/used to cause this? There must be one more piece of information that I need to find and remove.

I'm using Firefox 94.0.1 on MacOS 12.0.1. When I visit www.tangerine.ca I see a screen that looks similar to a mobile device layout (attached). Not exactly the same, but containing elements such as the hamburger menu and others that don't normally appear on this page. When I visit the same site on the same computer using the same browser in private viewing mode it displays correctly. It also displays correctly on other computers and using other browsers. The problem is isolated to Firefox in normal mode on one specific computer. I've deleted all cookies and cleared the cache entries for the site but the problem persists. Note that "Responsive Design Mode" is off. Any ideas what is being cached/used to cause this? There must be one more piece of information that I need to find and remove.
Capturas de ecrã anexadas

Solução escolhida

I found the solution. It turns out that deleting the cookies was sufficient.

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

more options

Solução escolhida

I found the solution. It turns out that deleting the cookies was sufficient.

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems. Go to that post and click the 'Solved' button to its right.