Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Not tagging correctly with filter

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta por sfhowes

martha10
martha10
more options

I'm having trouble setting up filters correctly to tag various messages. For instance:

Filter 1: Tag as red Match any of the following: From, to, bcc contains any of these: ruby.com Asana Slack

Filter 2: Tag as green Match all of the following: Subject contains invitation

Some messages qualify for Filter 1, some for Filter 2, and some for both. Filter 1 turns the message line red in the mailbox. Filter 2 turns it green.

When the filters overlap — which happens when I get a google invite that includes an email from ruby.com — the messages are frequently get tagged as red (Filter 1), regardless of which filter is listed first under Tools > Message filters.

In those cases, you can see both the red and green tag in the email and sort by the red or green tag, but the message line in the mailbox appears as red. I want all invitations to appear in green. I have removed the tags and changed the order numerous times, and red seems to override it.

Alternately, in some cases where the filters overlap, the messages are only getting tagged as green (Filter 2), with the red tag not showing up at all.

When the filters overlap, in all cases I'm wanting messages to be tagged as both green and red, with the message line appearing as green in the mailbox.

What am I missing?

I'm having trouble setting up filters correctly to tag various messages. For instance: '''Filter 1: Tag as red''' Match any of the following: From, to, bcc contains any of these: ruby.com Asana Slack '''Filter 2: Tag as green''' Match all of the following: Subject contains invitation Some messages qualify for Filter 1, some for Filter 2, and some for both. Filter 1 turns the message line red in the mailbox. Filter 2 turns it green. When the filters overlap — which happens when I get a google invite that includes an email from ruby.com — the messages are frequently get tagged as red (Filter 1), regardless of which filter is listed first under Tools > Message filters. In those cases, you can see both the red and green tag in the email and sort by the red or green tag, but the message line in the mailbox appears as red. I want all invitations to appear in green. I have removed the tags and changed the order numerous times, and red seems to override it. Alternately, in some cases where the filters overlap, the messages are only getting tagged as green (Filter 2), with the red tag not showing up at all. '''When the filters overlap, in all cases I'm wanting messages to be tagged as both green and red, with the message line appearing as green in the mailbox. ''' What am I missing?

Todas as respostas (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

When multiple tags are applied to a message, the color in the Threads Pane is the color of the tag with the lowest number, no matter which order they are applied. So, if a message is given a red tag (1), it will stay red in the pane when a green (3) tag is applied, before or after the red tag is applied.

If you change your filter 1 so that, e.g. a blue (4) tag is applied, the color in the pane will be green for messages having blue and green tags. Custom tags can be defined in Preferences/General if necessary.

I don't know why overlap messages sometimes only get tagged green. Perhaps do some tests while the filter log is enabled.