Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

App instantly crashes/freezes

  • 1 resposta
  • 2 têm este problema
  • 1 visualização
  • Última resposta por Kiki

more options

When i open the app, it immediately becomes unresponsive and refuses to load. When i switch out and back in, it acts like im opening it for the first time, which leads me to believe its crashing.

This only happened recently, so it must've been an update (either ios or the app, i cant be sure on the timeline) that broke things.

I do have a bajillion tabs open, but thats never been a problem before - i use firefox solely for browsing AO3

And i cant even close any because its completely unresponsive…

When i open the app, it immediately becomes unresponsive and refuses to load. When i switch out and back in, it acts like im opening it for the first time, which leads me to believe its crashing. This only happened recently, so it must've been an update (either ios or the app, i cant be sure on the timeline) that broke things. I do have a bajillion tabs open, but thats never been a problem before - i use firefox solely for browsing AO3 And i cant even close any because its completely unresponsive…

Todas as respostas (1)

more options

Hi mini-squatch, we have acknowledged the issue and released a dot version to fix it. Please update your Firefox for iOS to 40.1 and let us know if the problem persists: mzl.la/3GGUXgE

Thanks!