Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Tabs, History and Bookmarks on Android not syncing

  • 3 respostas
  • 1 tem este problema
  • 16 visualizações
  • Última resposta por Paul

more options

The tabs, history, and bookmarks are not syncing on my Android device. Whenever I try to sync my tabs, it just says "Syncing..." but nothing happens. It also asks me to enable tab syncing but I can't enable it because it's greyed out. When I try to send tabs from my Android to my PC, it says offline even though I have a strong internet connection. When I check my connected devices on my PC, it recognizes that my Android is signed in. It just won't sync.

Things that I've tried: - Signing out then signing in again on the device - Uninstalling then reinstalling firefox on my Android - Switching from mobile data to wifi

None of these have worked. This is a firefox feature that I've been using for a while and I rely on it quite a lot so it would be great if someone could help me with this. Thanks!

The tabs, history, and bookmarks are not syncing on my Android device. Whenever I try to sync my tabs, it just says "Syncing..." but nothing happens. It also asks me to enable tab syncing but I can't enable it because it's greyed out. When I try to send tabs from my Android to my PC, it says offline even though I have a strong internet connection. When I check my connected devices on my PC, it recognizes that my Android is signed in. It just won't sync. Things that I've tried: - Signing out then signing in again on the device - Uninstalling then reinstalling firefox on my Android - Switching from mobile data to wifi None of these have worked. This is a firefox feature that I've been using for a while and I rely on it quite a lot so it would be great if someone could help me with this. Thanks!
Capturas de ecrã anexadas

Todas as respostas (3)

more options

Hi

If you go to https://accounts.firefox.com/signin and sign into your account, under Connected Services, do you see both copies of Firefox listed?

more options

Hi. thank you for the reply. I don't know how, but I was able to sync my stuff again earlier today. But yes, when I wasn't able to sync it, I can still see my phone under connected services, so firefox knows i'm signed in.

more options

Ok. Just to confirm - it is all okay now?