Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Thunderbird gets stuck, reboot is needed?

  • 3 respostas
  • 1 tem este problema
  • 7 visualizações
  • Última resposta por user4457113

eezacque
eezacque
more options

Using Thunderbird for mail and usenet, but since a few days, it gets stuck for minutes when connecting the news server, to end with a timeout error. The problem cannot be solved by restarting thunderbird, it really needs a reboot, after which thunderbird works as expected for a couple of minutes, and then it gets stuck again, until reboot.

When starting from command line, I see the following error messages:

[calBackendLoader] Using Thunderbird's libical backend [LDAPModuleLoader] Using LDAPDirectory.jsm [MsgSendModuleLoader] Using MessageSend.jsm [SmtpModuleLoader] Using SmtpService.jsm JavaScript error: undefined, line 0: Error: An unexpected error occurred console.debug: "Successfully loaded OpenPGP library librnp.so version 0.15.2+git20210806.dd923a4e.MZLA from /usr/lib/thunderbird/librnp.so" console.debug: "Found 0 public keys and 0 secret keys (0 protected, 0 unprotected)" console.debug: "Successfully loaded optional OpenPGP library libgpgme.so.11 from system's standard library locations" console.debug: "gpgme version: 1.13.1-unknown" console.warn: services.settings: thunderbird/hijack-blocklists has signature disabled console.debug: "Trying to load /usr/lib/thunderbird/libotr.so" console.debug: "Trying to load libotr.so from system's standard library locations" console.debug: "Trying to load libotr.so.5 from system's standard library locations" console.debug: "Trying to load libotr.so from system's standard library locations" console.log: (new Error("Cannot load required OTR library", "resource:///modules/OTRLib.jsm", 109))

What is going on here?

(Running thunderbird 91.5.0 (64-bit) on Ubuntu 20.04.4 LTS)

Using Thunderbird for mail and usenet, but since a few days, it gets stuck for minutes when connecting the news server, to end with a timeout error. The problem cannot be solved by restarting thunderbird, it really needs a reboot, after which thunderbird works as expected for a couple of minutes, and then it gets stuck again, until reboot. When starting from command line, I see the following error messages: [calBackendLoader] Using Thunderbird's libical backend [LDAPModuleLoader] Using LDAPDirectory.jsm [MsgSendModuleLoader] Using MessageSend.jsm [SmtpModuleLoader] Using SmtpService.jsm JavaScript error: undefined, line 0: Error: An unexpected error occurred console.debug: "Successfully loaded OpenPGP library librnp.so version 0.15.2+git20210806.dd923a4e.MZLA from /usr/lib/thunderbird/librnp.so" console.debug: "Found 0 public keys and 0 secret keys (0 protected, 0 unprotected)" console.debug: "Successfully loaded optional OpenPGP library libgpgme.so.11 from system's standard library locations" console.debug: "gpgme version: 1.13.1-unknown" console.warn: services.settings: thunderbird/hijack-blocklists has signature disabled console.debug: "Trying to load /usr/lib/thunderbird/libotr.so" console.debug: "Trying to load libotr.so from system's standard library locations" console.debug: "Trying to load libotr.so.5 from system's standard library locations" console.debug: "Trying to load libotr.so from system's standard library locations" console.log: (new Error("Cannot load required OTR library", "resource:///modules/OTRLib.jsm", 109)) What is going on here? (Running thunderbird 91.5.0 (64-bit) on Ubuntu 20.04.4 LTS)

Todas as respostas (3)

user4457113
user4457113
more options

Hello there eezaque.



your System needs a reboot for Thunderbird. What update was it?

JavaScript error: undefined, line 0: Error: An unexpected error occurred It s not a function that is having a error. Most of the people do not understand this problem called error.

Hopely helps this little text down below? It s a sort of refresh for all behaviors that seems around this message send options. Called a re -indexing. Try to read this form

First Quit Thunderbird. Locate the global-messages-db. sqlite file in your Thunderbird Profile. Delete the global-messages-db. sqlite file. Start Thunderbird. The re-indexing process will start automatically.


https://support.mozilla.org/en-US/kb/rebuilding-global-database


Greetings Firefox volunteer

Modificado por user4457113 a

eezacque
eezacque Proprietário da pergunta
more options

The problem is caused by protonvpn: either protonvpn has blocked my mail server, or my isp has blocked usenet through protonmail, since a week...

user4457113
user4457113
more options

Hello there gain eezacque


Oké protonvpn. You have turned that off or deleted that piece of software? Then the issue was solved?

Oké deleting was oke for it.

If you had followed these steps below mentioned earlier. It wouldn’t harm your system at all it s good to refresh sometimes.


First Quit Thunderbird. Locate the global-messages-db. sqlite file in your Thunderbird Profile. Delete the global-messages-db. sqlite file. Start Thunderbird. The re-indexing process will start automatically.

Greetings Firefox volunteer.