Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox deleted bookmarks; restore bookmarks not working

  • 3 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por brian.y.tung

brian.y.tung
brian.y.tung
more options

Machine: Mac M1 Max 14-inch (2021) running Monterey 12.1 Browser: Firefox 98.0.2 (64-bit)

Symptom: Without apparently updating Firefox or even restarting it, I opened Bookmarks tonight to find them completely nuked. They are usually in "Other Bookmarks"; this tab now says "(Empty)". Tried opening a second profile (created without my knowing it), but the bookmarks are not there either. Tried restoring them from backup, and it tells me this will replace the existing bookmarks. I'm OK with that, since anything's better than "(Empty)", so I click OK, and nothing happens, no bookmarks, no nothing. There are four bookmark backups, and none of them work. I tried going into my Time Machine and getting an older copy of the bookmarks file, and this doesn't work. I tried restarting Firefox and this doesn't work. I tried rebooting and this doesn't work. I tried uninstalling Firefox and reinstalling it and this doesn't work.

It's 14 bookmarks, so it's not exactly the end of the world, but I find this behavior puzzling and, frankly, not very impressive. Any suggestions?

brian

Machine: Mac M1 Max 14-inch (2021) running Monterey 12.1 Browser: Firefox 98.0.2 (64-bit) Symptom: Without apparently updating Firefox or even restarting it, I opened Bookmarks tonight to find them completely nuked. They are usually in "Other Bookmarks"; this tab now says "(Empty)". Tried opening a second profile (created without my knowing it), but the bookmarks are not there either. Tried restoring them from backup, and it tells me this will replace the existing bookmarks. I'm OK with that, since anything's better than "(Empty)", so I click OK, and nothing happens, no bookmarks, no nothing. There are four bookmark backups, and none of them work. I tried going into my Time Machine and getting an older copy of the bookmarks file, and this doesn't work. I tried restarting Firefox and this doesn't work. I tried rebooting and this doesn't work. I tried uninstalling Firefox and reinstalling it and this doesn't work. It's 14 bookmarks, so it's not exactly the end of the world, but I find this behavior puzzling and, frankly, not very impressive. Any suggestions? brian

Todas as respostas (3)

brian.y.tung
brian.y.tung Proprietário da pergunta
more options

P.S. It imports bookmarks just fine from Safari, but none of the ones I want are in there. I then tried restoring from one of the backups, and it promptly nukes all of the bookmarks. Keep in mind that Firefox correctly reports the number of bookmarks in each backup file. It just chooses not to load any of them.

Rebooted once again, and did another clean install of 98.0.2. No dice, same behavior repeated.

brian.y.tung
brian.y.tung Proprietário da pergunta
more options

P.P.S. Downgrading to 97.0 didn't help, so I'm back to 98.0.2 with still the same broken behavior.

brian.y.tung
brian.y.tung Proprietário da pergunta
more options

P.3.S. Possibly relevant behavior: I bookmarked this very page, and Firefox put it in Bookmarks Toolbar, rather than Other Bookmarks, which is where it put such bookmarks before. I don't care much where it puts it, but none of the old bookmarks are there either.

ETA: Sorry, I didn't realize that replies were editable. The original post doesn't appear to be editable, and I figured the same was true of the replies.

Modificado por brian.y.tung a