Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

One (of two) email accounts is not displaying emails

  • 2 respostas
  • 0 têm este problema
  • 1 visualização
  • Última resposta por Karl Anonomyous

Karl Anonomyous
Karl Anonomyous
more options

Hi Folks,

Never had an issue like this before.

I have two email accounts, one that comes with my ISP, and a gmail account.

Suddenly, the ISP account (myfairpoint.net) started showing me the list of emails in the folder, but wouldn't display any content when the email is clicked on (I use a horizontal three-pane setup; folder directory on left, directory content in the middle, and the selected email in the right.)

Initially, the middle-pane (directory content) showed a list of emails, but wouldn't show what was in them, not in the right pane, nor in a separate tab. Opened 'Properties' on the "inbox" folder, and tried the 'repair folder' option... now the only thing showing is the directory tree; the directory content pane is empty.

The Gmail account is working fine, no problems there.

Any ideas on how to get the other account back up again? Without deleting the account and then re-installing it, that is? I'd rather not do that unless there's no other way, as this account is always a nightmare to get set up properly... haven't managed to do it yet without calling my ISP tech support.

Much appreciated!

Hi Folks, Never had an issue like this before. I have two email accounts, one that comes with my ISP, and a gmail account. Suddenly, the ISP account (myfairpoint.net) started showing me the list of emails in the folder, but wouldn't display any content when the email is clicked on (I use a horizontal three-pane setup; folder directory on left, directory content in the middle, and the selected email in the right.) Initially, the middle-pane (directory content) showed a list of emails, but wouldn't show what was in them, not in the right pane, nor in a separate tab. Opened 'Properties' on the "inbox" folder, and tried the 'repair folder' option... now the only thing showing is the directory tree; the directory content pane is empty. The Gmail account is working fine, no problems there. Any ideas on how to get the other account back up again? Without deleting the account and then re-installing it, that is? I'd rather not do that unless there's no other way, as this account is always a nightmare to get set up properly... haven't managed to do it yet without calling my ISP tech support. Much appreciated!

Solução escolhida

This may not work for you, but I use IMAP and when there have been problems similar to yours, I deleted the folder (e.g., INBOX and INBOX.msf) in File Explorer when TB is NOT running and TB restores when started again.

Ler esta resposta no contexto 👍 1

Todas as respostas (2)

david
david
  • Top 10 Contributor
more options

Solução escolhida

This may not work for you, but I use IMAP and when there have been problems similar to yours, I deleted the folder (e.g., INBOX and INBOX.msf) in File Explorer when TB is NOT running and TB restores when started again.

Karl Anonomyous
Karl Anonomyous Proprietário da pergunta
more options

Thanks for your help, David. Did as you suggested (though this is a POP3 account), and took the precaution of renaming the two files with a leading "OLD" first, just in case things went sideways in a big way. TBird retrieved a ton of emails from that account when started back up, though I did lose a few that had been sitting in the inbox long-term while I made up my mind whether to save them or not. No big deal... and I had to write a bunch of new mail filters, don't know what happened to those. Anyway, all good; it's up and running the way it should. Thanks again!