Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Tabs keep showing completely black screen

  • 4 respostas
  • 2 têm este problema
  • 5 visualizações
  • Última resposta por DavaG

more options

I keep having a problem on when returning to a tab or someone when opening a link the page is simply shown as a black screen. It appears that the page is loaded in the background but literally nothing is displayed on screen.

Refreshing does nothing. Navigating to a different page does nothing (as in the screen is still black, but Firefox goes through the motions of "loading" the page). Searching does the same.

If I close the tan and then immediately hit undo the page will often be displayed.

This has been going on for maybe 2/3 months now and I have updated the application and my phone multiple times; both are up to do.

I can only assume this is a bug at the stage, but if someone has insight into a work around, that would be great.

Example image showing the page being "loaded" but nothing displayed.

I keep having a problem on when returning to a tab or someone when opening a link the page is simply shown as a black screen. It appears that the page is loaded in the background but literally nothing is displayed on screen. Refreshing does nothing. Navigating to a different page does nothing (as in the screen is still black, but Firefox goes through the motions of "loading" the page). Searching does the same. If I close the tan and then immediately hit undo the page will often be displayed. This has been going on for maybe 2/3 months now and I have updated the application and my phone multiple times; both are up to do. I can only assume this is a bug at the stage, but if someone has insight into a work around, that would be great. Example image showing the page being "loaded" but nothing displayed.
Capturas de ecrã anexadas

Modificado por Thom Andrews a

Todas as respostas (4)

more options

Thisjis getting worse. Is there no support here?

more options

Hi

What level of enhanced tracking protection do you have set in Firefox for Android? Do you have any add-ons installed?

more options

Paul said

Hi What level of enhanced tracking protection do you have set in Firefox for Android? Do you have any add-ons installed?

Hi Paul,

I have the enhanced tracking protection set to standard (default), and addons wise just HTTPS Everywhere (which perhaps is a little defunct now that Firefox has the feature built in) and AdGuard AdBlocker.

more options

I have the same problem on two devices, both have no add-ons and standard level of protection