Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox iPad app crashes when I open history

  • 1 resposta
  • 0 têm este problema
  • 1 visualização
  • Última resposta por Damon

helenamadsox
helenamadsox
more options

I’ve been using Firefox synced to my account on my iPad for a while with no problems, and only started running into this problem today. The app for the most part works normally, but when I open specifically the history tab the whole app crashes. I can still use Firefox on my android and computer completely fine, and have tried clearing some of my history using my phone, to no avail. Only the history tab does this- downloads, bookmarks, and reading list are all fine. Any advice on how to fix this?

I’ve been using Firefox synced to my account on my iPad for a while with no problems, and only started running into this problem today. The app for the most part works normally, but when I open specifically the history tab the whole app crashes. I can still use Firefox on my android and computer completely fine, and have tried clearing some of my history using my phone, to no avail. Only the history tab does this- downloads, bookmarks, and reading list are all fine. Any advice on how to fix this?

Todas as respostas (1)

Damon
Damon
more options

Does this happens immediately upon tapping History from the hamburger menu?

If not immediately, are you able to tap the bin icon at the bottom-left of the list of sites in your History, and then tap "Today" (be conscious this will delete Firefox history from the last day)? Does that solve the problem? If not, try again, this time tapping "Today and Yesterday" (be conscious this will delete Firefox history from the last 2 days). Does that solve the problem?

If it crashes immediately before you can follow the above steps, then from Settings > Data Management (under Privacy) in the hamburger menu, can you try deleting your Browsing History this way? Be conscious this will delete all of your history. If this is a concern, you can tap Web Site Data at the top of the Data Management screen and review the sites in your history (although this too might crash Firefox.

This article may be of further assistance: Clear browsing history in Firefox for iOS

Let us know how you go.