Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Installed to later version of Thunderbird; now its authentication with RoadRunner Email fails.

  • 2 respostas
  • 0 têm este problema
  • 30 visualizações
  • Última resposta por jhughey

more options

Was using a version in the 90's, then updated Thunderbird to 102.14.0. I can open Thunderbird, but I can no longer access my RoadRunner Email.

I get the error message "The server does not support the selected authentication method. Please change the 'Authentication method' "  Nothing in the updated versions PW settings seems to have changed.  

I even verified I could access my RR Email directly online with Firefox. T-Bird has the *same exact PW* listed in my Firefox, so then I edited it to the same, just to see if a subsequent PW updating would be consistent with the T-Bird update.

Please help, otherwise I will have to reinstall T-Bird back to the earlier version. This is exactly why I avoid updates.

Was using a version in the 90's, then updated Thunderbird to 102.14.0. I can open Thunderbird, but I can no longer access my RoadRunner Email. I get the error message "The server does not support the selected authentication method. Please change the 'Authentication method' " Nothing in the updated versions PW settings seems to have changed. I even verified I could access my RR Email directly online with Firefox. T-Bird has the *same exact PW* listed in my Firefox, so then I edited it to the same, just to see if a subsequent PW updating would be consistent with the T-Bird update. Please help, otherwise I will have to reinstall T-Bird back to the earlier version. This is exactly why I avoid updates.

Solução escolhida

It's fixed. Apparently Re-entering the 2019 saved PWs must have corrected the problem. Thank you!

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

more options

Sorry, I forgot to say:

                                O/S – Windows 7
                                Mailbox – pop-server.hvc.rr.com
                                SMTP – smtp-server.hvc.rr.com
more options

Solução escolhida

It's fixed. Apparently Re-entering the 2019 saved PWs must have corrected the problem. Thank you!