Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Lost open tabs and cannot recover them

  • 2 respostas
  • 0 têm este problema
  • 84 visualizações
  • Última resposta por Kẏra

knight_magnus
knight_magnus
more options

I was trying to change some settings on Firefox and I accidentally closed it and lost all of my tabs. I have the setting enabled to open tabs from last browsing session, but I was messing with the extension OneTab and I lost my open tabs.

Just to be clear, it wasn't the fault of OneTab, this is was my fault for closing Firefox too quickly when it was restoring my tabs and I didn't allow it to finish.

Anyway, in attempting to recover my tabs, I have restored from backup my "sessionrestore-backups" folder; this didn't work. I have also restored my entire Mozilla folder in my profile; this also didn't work.

I also tried following this article (https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup), but the sessionstore.jsonlz4 file doesn't exist. I did a search for this file in my profile and it doesn't exist anywhere.

Does anyone have any ideas that may help?

Thanks in advance!

I was trying to change some settings on Firefox and I accidentally closed it and lost all of my tabs. I have the setting enabled to open tabs from last browsing session, but I was messing with the extension OneTab and I lost my open tabs. Just to be clear, it wasn't the fault of OneTab, this is was my fault for closing Firefox too quickly when it was restoring my tabs and I didn't allow it to finish. Anyway, in attempting to recover my tabs, I have restored from backup my "sessionrestore-backups" folder; this didn't work. I have also restored my entire Mozilla folder in my profile; this also didn't work. I also tried following this article (https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup), but the sessionstore.jsonlz4 file doesn't exist. I did a search for this file in my profile and it doesn't exist anywhere. Does anyone have any ideas that may help? Thanks in advance!

Solução escolhida

I was able to fix this issue myself.

I had to delete all of the files in this directory first, then do the restore. Restoring the files with overwrite was not enough, I had to delete everything first. Then when I did the restore it all worked fine.

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

knight_magnus
knight_magnus Proprietário da pergunta
more options

Solução escolhida

I was able to fix this issue myself.

I had to delete all of the files in this directory first, then do the restore. Restoring the files with overwrite was not enough, I had to delete everything first. Then when I did the restore it all worked fine.

Kẏra
Kẏra
more options

I think this is probably a common occurrence and filed a bug that can hopefully be addressed: https://bugzilla.mozilla.org/show_bug.cgi?id=1873400