Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Thunderbird 115.4.1 Search Not Working Properly - Finds email, but then nothing!

  • 1 resposta
  • 0 têm este problema
  • 9 visualizações
  • Última resposta por jyunte

jyunte
jyunte
more options

I have several accounts set up in Thunderbird. I click on one account and use the search feature (CTRL-K) to look for messages sent from a particular contact, "Kevin". Thunderbird shows a list of all messages that "mention" the name Kevin. I click on the contact in the list so that I can see all the email from the particular Kevin that I'm interested in. Thunderbird opens a new window with email previews of sent/received from that contact.

...But that's where it ends. I can't select any single email. Right-clicking the preview does nothing. I can't expand the preview to see the entire email. If I click the highlighted subject line link, Thunderbird opens yet another window which shows the subject line and "0 messages". There is no message text displayed. If I click "Show results as a list", Thunderbird opens a window with just one line which reads "Search 0 Messages". I can't even highlight the email address of that contact and copy/paste it into a new message!

This makes the Search function completely useless! I can see that messages from this contact exist, but I can't get to them without manually scrolling back through (maybe years of) messages to find the one I'm looking for.

What am I doing wrong... or is this a problem with Thunderbird?

I have several accounts set up in Thunderbird. I click on one account and use the search feature (CTRL-K) to look for messages sent from a particular contact, "Kevin". Thunderbird shows a list of all messages that "mention" the name Kevin. I click on the contact in the list so that I can see all the email from the particular Kevin that I'm interested in. Thunderbird opens a new window with email previews of sent/received from that contact. ...But that's where it ends. I can't select any single email. Right-clicking the preview does nothing. I can't expand the preview to see the entire email. If I click the highlighted subject line link, Thunderbird opens yet another window which shows the subject line and "0 messages". There is no message text displayed. If I click "Show results as a list", Thunderbird opens a window with just one line which reads "Search 0 Messages". I can't even highlight the email address of that contact and copy/paste it into a new message! This makes the Search function completely useless! I can see that messages from this contact exist, but I can't get to them without manually scrolling back through (maybe years of) messages to find the one I'm looking for. What am I doing wrong... or is this a problem with Thunderbird?

Todas as respostas (1)

jyunte
jyunte Proprietário da pergunta
more options

Update: I found a thread from a year or so ago which mentioned deleting the "global-messages-db.sqlite" file in the Thunderbird profile to force Thunderbird to re-index the messages: https://support.mozilla.org/en-US/kb/rebuilding-global-database. This seems to have fixed the problem and I can now find, select, and view messages again!